Shipping policy

At Yatskia Urns, we are committed to processing and dispatching every order promptly. Please review our shipping terms and delivery timelines before placing your order.

1. Shipping Charges

• International Orders: Free worldwide shipping on all orders.
• Domestic Orders (India): Free shipping on all orders.

2. Order Processing and Dispatch

All orders are processed and dispatched from our warehouse within approximately 4–5 business days. We make every effort to ensure that each product is dispatched within the stated timeframe.

Please note: The dispatch timeline refers to the time required to prepare and ship your order. It does not represent the final delivery date.

3. Estimated Delivery Time and Turnaround Time

• For international orders, the estimated delivery time is approximately 5–10 business days after dispatch.
• The total turnaround time for an order includes the processing and dispatch period as well as the transit period.
• Delivery timelines are estimates and may vary depending on the destination, customs procedures, courier operations, and other factors beyond our control.

4. Customs Clearance and Courier Delays

International shipments may require customs inspections, documentation verification, import clearance, and other regulatory procedures before delivery. Courier services such as FedEx, USPS, and DHL handle transportation and, where applicable, coordinate customs clearance.

The time required for customs clearance and transit depends on the relevant authorities and courier providers. These processes are outside our direct control and may result in delays beyond the estimated delivery timeframe.

Once an order has been dispatched, Yatskia Urns cannot guarantee a specific delivery date and is not responsible for delays caused by customs authorities, courier companies, shipping disruptions, or other circumstances beyond our reasonable control.

5. Late Delivery and Refund Policy

We make every reasonable effort to dispatch all orders within the stated processing timeframe. However, delivery dates are estimates and cannot be guaranteed due to international shipping and customs procedures.

Refunds will not be issued solely on the basis of delayed delivery when an order has been properly processed and dispatched and the delay results from courier transit, customs clearance, or other shipping-related circumstances beyond our control.

If you experience a shipping delay, please contact us with your order details so that we can assist you with tracking updates and, where possible, communication with the relevant courier service.

This policy does not affect any rights or remedies that cannot legally be excluded under applicable law.

6. Shipment Tracking

• Once your order has been dispatched, we will provide tracking information by email or SMS, where available.
• You can use the tracking link to monitor your shipment's progress.
• Please allow time for tracking information to update after dispatch, as courier systems may not reflect movement immediately.

7. Separate Shipments

For orders containing multiple items or large quantities, products may be shipped separately. As a result, different items from the same order may arrive at different times.

8. Contact Information

For questions about your order, dispatch, or shipment tracking, please contact us.

Email: info@yatskiaurns.com

Phone: +91 7011394814