REACH OUT ANYTIME

We're Here, Whenever You Need Us.

Questions about an order, a design, or just need guidance during a difficult time? Our team responds with care — every message is read by a real person.
✉
Email Us
For help choosing an urn or with an existing order.
info@yatskiaurns.com
💬
WhatsApp
Send your question to our team.
Chat With Our Care Team
Send a Message
Fill in the form below and we'll get back to you as soon as possible.

Help with your memorial.

Contact us about sizing, personalization, delivery or an existing order.

Email — info@yatskiaurns.com
WhatsApp — +91 7011394814
Please include your order number
WHERE WE ARE

Made in India.US warehouse.

Our urns are made in India, and we also have a US warehouse. Contact us before ordering to confirm the dispatch location and delivery timing for your chosen urn. Approved returns follow the address and instructions in our return policy.
US
USA Office
USA BUSINESS OFFICE
Subyarth Craft Inc
1312 17th Street, Unit #2229
Denver, CO 80202, USA
info@yatskiaurns.com

HONEST ANSWERS

5 questions

Questions before you write

Clear, thoughtful answers to help you choose and personalise a memorial with confidence.

  1. How quickly will I hear back?

    Our team replies during business hours. Send your question by email or WhatsApp and include your order number if you have one. Messages received outside business hours are reviewed when the team returns.

  2. Can I track my order?

    Yes. Tracking details are sent after dispatch. If you cannot find your tracking information, email info@yatskiaurns.com with your order number.

  3. I need my urn by a specific date. Can you help?

    Please contact us before ordering with your chosen urn, delivery location and the date you need it. Standard dispatch is 3–4 working days; international DHL transit usually takes 5–7 business days after dispatch. Personalization and proof approval may extend dispatch. We will confirm the available timing for your order.

  4. Do you offer wholesale or bulk pricing?

    Please contact us with your business details, products and quantities. Our team can discuss the available wholesale or bulk options.

  5. What if I made a mistake in my engraving?

    Contact us as soon as you notice an error. Check all details carefully before submitting and approving a design. If we make a personalization error, report it with photos within 24 hours of delivery so we can review a replacement or refund under our policy. Customer-supplied personalization errors are not covered by the return policy.
STILL HAVE QUESTIONS?

No Question Is Too Small.

Whether it's about sizing, shipping, engraving, or just finding the right words — we're here. Real people, real care, real answers.
EMAIL US NOW